In-Store Execution

Distribution is not sales. A product can be authorized in a thousand stores and still fail, because authorization only means the item is in the system — not that it is on the shelf, in the right spot, priced correctly, and in stock when a shopper is standing there. The gap between "we got the account" and "the account reorders" is almost entirely execution.

The failure modes are mundane and expensive. Product sits in the back room. The tag is wrong or missing. The item lands on the bottom shelf in a category where eye level does most of the work. A promotion runs without a display, or a display goes up a week after the ad drops. None of this shows up in a distribution report, but all of it shows up in velocity — which is the number that decides whether you survive the next category review.

The posts here cover shelf placement and planogram realities, endcaps and floor displays and when each earns its cost, demo programs that produce trial rather than just samples, building or hiring merchandising coverage, and using field data to find the stores where execution is quietly costing you the account.

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