
Faire Promoted Listings are profitable when the ads create incremental account contribution, not just attributed sales. That means the new orders, later reorders, and margin produced by the campaign must exceed the ad spend and the full cost of serving those accounts.
The dashboard is useful, but it cannot answer the causal question by itself. Some retailers would have found you organically. Some existing accounts would have reordered anyway. Build a baseline, isolate the audience, and measure the cohort after the click.
How Faire Promoted Listings work
Promoted Listings are pay-per-click ads that appear in Faire search and browse surfaces. Faire automates targeting and chooses which eligible products to show based on relevance and estimated order likelihood. You pay for clicks, not impressions.
Faire's current Promoted Listings documentation lets brands select a new-customer audience or a combined new-and-returning audience. Brands set a monthly budget and start date. Faire may recommend a budget, and the platform enforces a minimum inside the account.
This is an automated marketplace ad product. You do not choose search keywords, bids, or placements manually. Your control lives in the audience, budget, eligible products, timing, storefront quality, and measurement plan.
Use the audience setting that matches the business question. If you want net-new accounts, advertise to new customers and measure acquisition. If you want to influence reorders, test returning customers separately. Mixing both makes the result harder to interpret.
Fix the storefront before buying Faire ads
Paid listings amplify what is already on the page. They do not repair a weak product card, unclear assortment, poor retailer margin, high-risk minimum, stale inventory, or long lead time.
Choose products that already show evidence of organic demand. Look for healthy product-view conversion, reliable inventory, acceptable contribution margin, strong imagery, complete product details, and a clear reason for the target retailer to stock the item.
Use the Faire SEO and storefront audit first. If impressions are low because the listing is irrelevant, paid placement may produce weak clicks. If clicks are healthy but orders are weak, the offer needs work. Ads should scale a working buying decision.

Set the campaign question before the budget
Every test should answer one decision. Examples include:
- Can ads acquire profitable new specialty-food accounts?
- Does promoting the bestseller increase first orders without discounting?
- Can returning-customer ads shorten the reorder cycle?
- Does paid visibility during Faire Market create higher-value accounts?
Write the decision you will make at the end. “We will scale the new-customer budget if 90-day cohort contribution clears our payback target.” That is measurable. “We want more exposure” is not.
Pick a test window long enough to capture enough clicks and orders, but short enough to stop waste. Four to six weeks is a practical starting window for many brands, followed by a longer reorder observation period. Low-volume catalogs may need more time. Seasonal products may need a tighter window.
Opener analyzes your Faire order and buyer-conversation history, then surfaces reorder patterns and accounts that have gone quiet.
Book a DemoRecord the organic baseline
Capture at least four comparable weeks before the campaign. Use a longer period when demand is volatile. Record the numbers for the exact products and audience you plan to advertise.
Your baseline should include:
- Impressions
- Product views
- Opening orders
- Returning orders
- View-to-order conversion
- Average order value
- Contribution per order
- First-to-second-order rate
- Median days to reorder
Mark promotions, email sends, new product launches, inventory gaps, and holidays. A baseline distorted by a major sale will create a bad comparison.
The Faire marketplace data guide provides the operating definitions for new and returning accounts, product performance, and reorder trends.
Choose products with contribution to spare
An ad can create revenue and destroy margin. Calculate the maximum acquisition cost the product can absorb before you turn the campaign on.
Start with expected first-year account contribution. Subtract the contribution you need to retain as profit and operating cushion. The remainder is your acquisition ceiling.
For example, if a new account is expected to contribute $140 in the first year and you require $70 after acquisition, the maximum affordable acquisition cost is $70. That is a ceiling, not a target. It depends on observed reorder behavior, not a hopeful lifetime-value estimate.
Build the number with the Faire unit economics model. Include commission, the opening-order fee, processing, discounts, fulfillment, product cost, and account labor before allocating ad spend.
Exclude products that are low margin, nearly out of stock, fragile, hard to fulfill, or unlikely to generate reorders. Automated targeting cannot protect an economic constraint the platform cannot see.
Separate attribution from incrementality
Attribution asks which sales Faire connected to an ad interaction. Incrementality asks which sales would not have happened without the ad. The second question decides whether the spend created value.
Use three levels of confidence:
- Reported performance. Track the impressions, clicks, customers, sales, acquisition cost, and return on ad spend shown in Faire.
- Baseline lift. Compare the campaign period with comparable organic performance for the same products and audience.
- Holdout evidence. When volume allows, keep a comparable product group, region, or time period unpromoted and compare the change.
A perfect randomized experiment is rarely available to a small brand. You can still avoid the weakest conclusion, which is treating every attributed dollar as incremental.
Returning-customer campaigns need extra care. If an account normally reorders every 45 days and clicks an ad on day 43, the platform may correctly attribute the sale while the ad adds little incremental value. Compare reorder timing, basket size, and contribution against similar unexposed accounts.
Do not report ROAS without contribution margin. A campaign can show four dollars of attributed revenue per ad dollar and still lose money after commission, product cost, fulfillment, discounts, and servicing time.
Calculate contribution ROAS
Revenue ROAS is attributed revenue divided by ad spend. Contribution ROAS is cohort contribution before ad spend divided by ad spend.
Contribution ROAS = contribution from campaign-attributed opening orders and reorders before advertising divided by ad spend
Then calculate the amount left after ads.
Net campaign contribution = cohort contribution before advertising minus ad spend
If a campaign produces $2,400 in sales, $720 in contribution before ads, and costs $500, revenue ROAS is 4.8. Contribution ROAS is 1.44, and net campaign contribution is $220. The revenue number looks far stronger than the economic result.
Keep opening orders and reorders separate. Also report contribution at 30, 90, 180, and 365 days. That shows whether the campaign is buying one discounted order or a durable account.
Use stop rules before emotion takes over
Set stop rules before the campaign begins. The right thresholds depend on your conversion rate, margin, and traffic volume, but the structure stays consistent.
Pause or investigate when:
- Spend reaches the planned test limit without enough qualified orders
- Click-through is weak despite meaningful impressions
- Clicks rise but view-to-order conversion falls below the organic baseline
- Cost per new account exceeds the acquisition ceiling
- Promoted products create loss-making opening orders
- Inventory or lead-time risk threatens fulfillment
Scale carefully when:
- New-account contribution stays positive after ad spend
- The paid cohort matches or beats organic reorder quality
- Performance holds after the initial promotion window
- Additional budget continues to find qualified retailers
Do not double the budget from one good week. Increase it in steps and watch whether acquisition cost worsens as the easiest demand is exhausted.
Keep the original test intact while you scale. Changing the products, bid strategy, offer, and audience at once destroys the comparison. Adjust one major variable, wait for enough qualified orders to evaluate it, and record the decision. A campaign log prevents a strong-looking week from becoming a story you cannot reproduce.

Measure Faire Market ads as a separate cohort
Market combines several forces at once: event traffic, a brand-funded offer, Faire's matching, email, retailer urgency, and possibly paid listings. Do not blend those orders into an always-on campaign.
Create a Market-specific campaign and tag the acquired cohort. Include the discount and any shipping support in contribution. Then compare 90-day and 180-day full-price reorders with accounts acquired outside the event.
The Faire Market ROI playbook shows how to plan the pre-event baseline and post-event retention review. Event-week order volume is the start of the measurement window, not the result.
Turn the ad cohort into account work
The ad ends when the retailer orders. The economic work starts then.
Confirm delivery. Send a compact merchandising kit. Ask where the product landed. Estimate the stockout window. Follow up with a useful reason to reorder before the account goes cold.
Use the Faire reorder system for the 30-day kickoff and segmented follow-up. If paid accounts reorder at a lower rate than organic accounts, investigate retailer fit, discount sensitivity, and sell-through before scaling acquisition.
Review the campaign with one scorecard
Use this table for every test:
| Metric | Test result | Organic baseline | Decision threshold |
|---|---|---|---|
| Impressions | |||
| Click-through rate | |||
| View-to-order conversion | |||
| New accounts | |||
| Cost per new account | |||
| Opening-order contribution | |||
| 90-day reorder rate | |||
| 90-day net cohort contribution |
These blanks are an intentional reader worksheet. Fill them with account data, not broad platform averages.
Scale the accounts, not the dashboard
Faire Promoted Listings deserve budget when they create incremental, profitable retailer relationships. Start with products that already convert, isolate the audience, record the baseline, and follow the cohort through reorders. The useful result is not a large attributed-sales number. It is net contribution you can repeat.
Opener works your wholesale accounts daily, follows reorder signals, and revives the relationships that have gone quiet.
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